A recent advertisement commercial posted by Volkswagen have many of people throughout the country discussing if it was racist or not. For CBS not to accept the four million dollar charge to air the commercial must mean that it is offensive right?
“The concept of Volkswagen's ‘Get Happy’ advertisement is to put a smile on your face, and continues to build upon the heritage of ‘human stories, told simply.” Said a spokesman from Volkswagen regarding the controversial advertisement. A representative from Volkswagen went on to say “We actually talked to about 100 Jamaicans in the research, and we had a speech coach on site to make sure it was authentic as possible.”
Certainly Volkswagen is bringing light upon their company and causing the public to have their name at the center of their mind. A person might think their approach is to direct their advertisement to a certain ethnic group, or a person might agree that indeed they are just trying to portray that a new beetle or any other German car with the VW symbol can put a smile on your face, and Volkswagen has done absolutely nothing wrong! Regardless of your opinion Volkswagen as a company must consider their ethics in their approach.
Some points I would direct Volkswagen officials to consider are:
· What is their code of conduct?
· Analyze the issues of ethics that are common within automobile dealers, and analyze the common issues of ethics within business and advertisement.
· What are their priorities as a company?
· Lastly are they truly doing the right thing, or is this a unique way of trying to earn some extra money off of more sales?
I am not saying that Volkswagen has done anything wrong. I am not saying that I agree or disagree with their commercial. I am simply pointing out a few points to consider that will help them as a company. Public relations professionals must be driven to preserve, defend, sustain and enhance the health and vitality of the organization. One Public Relations professional said “ An organization is the lengthened shadow of a man.” If their actions hold to the values and business practices of their corporation then they should stand by their actions, and accept any criticism they may come.
It is important as a company they hold themselves accountable for their actions. Volkswagen needs to turn to their expertise; a great public relations representative can build mutual understanding between the company and the public, add credibility to their company, and continue to build relationships that will be able to make this added extra attention into a positive situation.